Passer le test IBM 000-G01, obtenir le Passport peut améliorer la perspective de votre carrière et vous apporter plus de chances à développer votre boulot. Pass4Test est un site très convenable pour les candidats de test Certification IBM 000-G01. Ce site peut offrir les informations plus nouvelles et aussi provider les bonnes chances à se former davantage. Ce sont les points essentiels pour votre succès de test Certification IBM 000-G01.
Selon les anciens test IBM 000-G01, la Q&A offerte par Pass4Test est bien liée avec le test réel.
Les produits de Pass4Test a une bonne qualité, et la fréquence de la mise à jour est bien impressionnée. Si vous avez déjà choisi la Q&A de Pass4Test, vous n'aurez pas le problème à réussir le test IBM 000-G01.
Pass4Test est un site particulier à offrir les guides de formation à propos de test certificat IT. La version plus nouvelle de Q&A IBM 000-G01 peut répondre sûrement une grande demande des candidats. Comme tout le monde le connait, le certificat IBM 000-G01 est un point important pendant l'interview dans les grandes entreprises IT. Ça peut expliquer un pourquoi ce test est si populaire. En même temps, Pass4Test est connu par tout le monde. Choisir le Pass4Test, choisir le succès. Votre argent sera tout rendu si malheureusement vous ne passe pas le test IBM 000-G01.
La Q&A IBM 000-G01 de Pass4Test est liée bien avec le test réel de IBM 000-G01. La mise à jour gratuite est pour vous après vendre. Nous avons la capacité à vous assurer le succès de test IBM 000-G01 100%. Si malheureusement vous échouerez le test, votre argent sera tout rendu.
Être un travailleur IT, est-ce que vous vous souciez encore pour passer le test Certificat IT? Le test examiner les techniques et connaissances professionnelles, donc c'est pas facile à réussir. Pour les candidats qui participent le test à la première fois, une bonne formation est très importante. Pass4Test offre les outils de formation particulier au test et bien proche de test réel, n'hésitez plus d'ajouter la Q&A au panier.
Code d'Examen: 000-G01
Nom d'Examen: IBM (IBM EMEA Maintenance and Technical Support Mastery Test v1)
Questions et réponses: 140 Q&As
Pass4Test est un site particulier d'offrir la formation à propos de test Certification IT. C'est un bon choix pour vous aider à réussir le test IBM 000-G01. Pass4Test offre toutes les informations et les documentations plus nouvelles qui peut vous donner plus de chances à réussir le test.
000-G01 Démo gratuit à télécharger: http://www.pass4test.fr/000-G01.html
NO.1 Which of the answer(s) is(are) among the ETS Service Elements?
A. Remote Account Advocate Team, Review Calls
B. Performance tuning Service
C. Microcode change offering, Onsite Account Advocate (option)
D. Critical Situation management, Fix-time commitment for Software problems
Answer: A
IBM certification 000-G01 000-G01 000-G01 examen
NO.2 What defines Client Value.?
A. Superior Service
B. Server downtime
C. Business Value, Cost and a client's beliefs and assumptions
D. IBM MTS's unique services, features, and functions
Answer: C
IBM 000-G01 examen 000-G01 certification 000-G01
NO.3 What are some of the highlights of the IBM MTSS solution?
A. Alleviates the management burden on IT and is helping to free up resources for more strategic tasks
B. IBM provides inventory, reporting and invoice management
C. Provides a comprehensive IT management solution for the client's whole IT infrastructure
D. All of the above
Answer: D
IBM 000-G01 examen 000-G01 examen certification 000-G01 000-G01 examen
NO.4 Where is ETS positioned within the MTS offering portfolio?
A. Base Warranty
B. Base Maintenance
C. IBM Committed Services
D. IBM Business Critical Services
Answer: D
certification IBM certification 000-G01 000-G01 000-G01
NO.5 What is the objective of the Confirm phase (ERIC Questioning Framework)?
A. Leave the specifics of the next call open to have room to add other products
B. Find out if any areas of disagreement exist
C. Explore and reflect on potential MTS solutions
D. Confirm you priorities
Answer: B
IBM examen certification 000-G01 000-G01 examen 000-G01 examen
NO.6 What is the single most important differentiator of the IBM SWMA?
A. The price is very low
B. It covers all software on System x
C. It is Software Support for non-IBM products only
D. It is a bundled offering for Support and Subscription of IBM Software Products
Answer: D
IBM 000-G01 examen certification 000-G01 000-G01 000-G01 examen
NO.7 What does the abbreviation "ERIC" stand for?
A. Error Recovery Interface Coupler
B. Empathy, Read between the lines, Intelligent Questioning, Control
C. Emotion, Refine, Integrate, Collaborate
D. Explore, Refine, Influence and Confirm
Answer: D
IBM examen 000-G01 examen 000-G01 000-G01
NO.8 The prerequisite for every sale is?
A. The customer must have a business need for the service
B. The customer must know that they have that need
C. The customer must feel that addressing that need is a priority
D. All of the above
Answer: D
IBM 000-G01 examen 000-G01
NO.9 How does MTS deliver its value in Outage Prevention?
A. Proactive hardware services, "client-advocate" services, Harddrive Retention
B. Proactive hardware services, "client-advocate" services, access to information across multiple vendors
C. Proactive hardware services, ServicePac services, access to information across multiple vendors
D. Hardware Service Upgrade, "client-advocate" services, access to information across multiple vendors
Answer: B
IBM 000-G01 000-G01 000-G01 000-G01 000-G01
NO.10 What do you want from call preparation?
A. Identify the desired outcomes for the call
B. Identify next steps
C. Identify how to handle difficult areas
D. All of the above
Answer: D
IBM certification 000-G01 000-G01 examen 000-G01 000-G01 000-G01
NO.11 What are the rules for good questioning?
A. Give the customer a lecture about the benefits of MTS
B. Roll multiple questions into one long, rambling question
C. Do not ask reconfirming and clarification questions
D. Keep your questions short and simple
Answer: D
IBM certification 000-G01 000-G01 000-G01 000-G01 examen
NO.12 What are the factors used in the algorithm to calculate the benefit of reduced problem-handling
resources?
A. "Amount of resource reallocated to strategic project", "Hourly resource cost"
B. "Monthly value of a project", "Hourly resource cost"
C. "Monthly value of a project", "Hourly Outage Cost"
D. "Hourly Outage Cost", "Amount of resource reallocated to strategic project"
Answer: A
certification IBM 000-G01 000-G01 000-G01 examen
NO.13 What distinguishes ServicePac Essentials from other ServicePac's?
A. Support for multiple machines is combined in ServicePac Essentials and Virtualized Essentials
B. ServicePac Essentials combine several service offerings into one ServicePac
C. In addition to maintenance ServicePac Essentials commit IBM to perform a service within a given time
D. They offer only essential Maintenance, nothing else
Answer: B
IBM certification 000-G01 000-G01 examen 000-G01 examen
NO.14 What two Premium Maintenance Services offerings are offered ideally on top of a Base Maintenance
Support?
A. SupportLine and Microcode Support
B. ServicePac and Harddrive Retention
C. Software Support Extension and SupportLine
D. Service Upgrade and Committed Services
Answer: D
IBM examen 000-G01 examen certification 000-G01 000-G01
NO.15 What is a CRU?
A. A part that is designed to be safe and simple to replace
B. Circuit Resistor Union
C. Customer Replaceable Unit
D. A and C
Answer: D
certification IBM 000-G01 certification 000-G01 000-G01 000-G01 examen
NO.16 How does MTS deliver its value in reducing the outage duration?
A. Highly trained hardware service reps (SSRs) to handle the client's call
B. Dedicated team of professionals who know the client's environment
C. Experience in managing complex problems - particularly multi vendor
D. All of the above
Answer: D
IBM examen 000-G01 examen 000-G01 000-G01 examen 000-G01 examen 000-G01
NO.17 What is the objective of the Explore phase (ERIC Questioning Framework)?
A. Understand the priorities of the client
B. Understand the linkage between the IT and the business
C. Uncover and expand topics of interest
D. All of the above
Answer: D
certification IBM 000-G01 000-G01 examen
NO.18 What are the factors to calculate the benefit of a reduced outage duration?
A. "Monthly value of a project", "Hourly resource cost", "Number of outages impacted"
B. "Hourly Outage Cost", "Reduced Outage Time", "Number of outages impacted"
C. "Hourly Outage Cost", "Reduced Outage Time", "Monthly value of a project"
D. "Hourly resource cost", "Reduced Outage Time", "Number of outages impacted"
Answer: B
IBM certification 000-G01 000-G01
NO.19 What does the abbreviation SWMA stand for?
A. It stands for Software Marketing
B. It means Software Maintenance
C. It is the acronym for Skills With Most Acceptance
D. It stands for Swap Mail
Answer: B
IBM examen 000-G01 000-G01 examen
NO.20 What are potential proof points for MTS services and references you can use?
A. Describe your proof points and references in general terms
B. General industry stories
C. Understand what is relevant to your client and describe your proof points and references in those terms
D. MTS Product Information - General information on service delivery issues
Answer: C
IBM 000-G01 000-G01 examen 000-G01 examen certification 000-G01
Pass4Test est un site à offrir particulièrement la Q&A IBM 000-G01, vous pouvez non seulement aprrendre plus de connaissances professionnelles, et encore obtenir le Passport de Certification IBM 000-G01, et trouver un meilleur travail plus tard. Les documentations offertes par Pass4Test sont tout étudiés par les experts de Pass4Test en profitant leurs connaissances et expériences, ces Q&As sont impresionnées par une bonne qualité. Il ne faut que choisir Pass4Test, vous pouvez non seulement passer le test IBM 000-G01 et même se renforcer vos connaissances professionnelles IT.
没有评论:
发表评论